Account & Registration
How do I register at CS8 Casino?
Click the Register button, enter your Philippine mobile number (+63), verify via OTP, and create a password. The entire process takes about 2 minutes. You'll need a valid ID for withdrawals over ₱50,000.
I forgot my password. How do I reset it?
Click "Forgot Password" on the login page, enter your registered phone number, and you'll receive an OTP to create a new password. If you've changed phone numbers, contact customer support.
Can I have multiple accounts?
No. CS8 Casino's terms allow only one account per person. Multiple accounts may result in all accounts being suspended and funds forfeited.
Is CS8 Casino legal in the Philippines?
CS8 operates under a PAGCOR license, making it legal for Filipino players 21 years and older. Always gamble responsibly and within your means.
Deposits & Withdrawals
What payment methods are available?
CS8 accepts GCash, Maya (PayMaya), GrabPay, bank transfer, and USDT cryptocurrency. GCash is the most popular option with instant deposits and fast withdrawals.
What is the minimum deposit?
The minimum deposit is ₱100 for most payment methods. There are no deposit fees charged by CS8.
How long do withdrawals take?
GCash and Maya withdrawals typically process within 1-3 hours. Our fastest recorded withdrawal was 12 minutes. Bank transfers take 12-24 hours. USDT processes within 30 minutes.
What is the maximum withdrawal?
Daily withdrawal limit is ₱500,000 for verified accounts. VIP members may have higher limits. Monthly limits vary by VIP level.
Why is my withdrawal pending?
Withdrawals may be pending due to verification requirements, wagering completion on bonuses, or high withdrawal amounts requiring manual review. Contact support if pending over 24 hours.
Bonuses & Promotions
How does the welcome bonus work?
New players receive a 100% match on their first deposit up to ₱10,000. The bonus has 25x wagering requirements and must be completed within 30 days. Slots contribute 100% to wagering.
Can I withdraw before completing wagering?
Yes, you can withdraw your original deposit anytime. However, the bonus amount and any winnings from it will be forfeited.
How does cashback work?
Weekly cashback of 5% (up to 10% for VIPs) is calculated on net losses and credited every Monday. Cashback has only 3x wagering before withdrawal.
Games & Betting
What games are available?
CS8 offers 2,500+ slots from JILI, PG Soft, and Pragmatic Play. Live casino includes baccarat, blackjack, and roulette. Sports betting covers PBA, NBA, football, and more.
What is the minimum bet?
Minimum bets vary by game type: Slots from ₱1, Live casino from ₱50, Sports betting from ₱20.
Can I play for free?
Many slots offer demo mode where you can play without real money to learn the game mechanics. Live casino and sports betting require real money bets.
Are the games fair?
Yes. All games use certified Random Number Generators (RNG) and are regularly audited. The PAGCOR license requires fair gaming practices.
Technical & Support
How do I contact customer support?
CS8 offers 24/7 live chat support accessible from the website and app. Filipino-speaking agents are available. Email support is also available for non-urgent matters.
Is there a mobile app?
Yes. Android users can download the APK from the CS8 website. iOS users can add the web app to their home screen through Safari. Full functionality is available on mobile.
The website isn't loading. What should I do?
Try clearing your browser cache, using a different browser, or checking if your internet connection is stable. Some ISPs may block gambling sites, in which case a VPN may help.